The disappointment that the goods do not meet your expectations is hard for both you and me. Therefore, the exchange or return process has been simplified to an absolute minimum.
Requirements / Returns
1. The goods should be new, with no signs of use, the returned clothes should have all the original paper tags, it is the necessary basis for approval of the return. The box should also contain a return form
2. The buyer has 14 days from the date of receipt of the product to make a return, where the return is considered to be the day of sending the parcel. The shipping cost is borne by the buyer. Return address:
JoS Joanna Iwan
Sarmacka 10c / 19
02-972 Warsaw
3. The goods should be secured. The seller is not responsible for defects caused during transport.
4. The Seller undertakes to consider the return within 14 days from the date of delivery of the return.
6. We have the statutory 14 working days to process the return. Nevertheless, we try to make returns once a week.
